Frequently asked questions

Panim is a programme governance layer for UK private clinics. In plain terms, it gives a clinic owner one record of every patient's treatment programme, across every clinician: which protocol they are on, which consent they signed, how their measures are moving, and what was decided at each review and why. It sits on top of the practice management system you already use.

Owners and clinical leads of doctor-led, CQC-registered clinics that run treatment programmes across several clinicians. Our first focus is weight management and hormone optimisation, and Panim also supports other private specialties with repeat reviews, including dermatology, trichology, aesthetics and private general practice. Panim is built for private clinics; it is not an NHS primary care product.

No. Your practice system stays the home of your diary and billing. Panim connects to it and adds the programme record on top. Today Panim syncs with Google Calendar, Apple Calendar, Cliniko and Pabau. Writing signed notes back into Semble and Cliniko, with assisted filing for Pabau, is rolling out to charter clinics first. Rolling out

Today, in Panim, where the clinician signs it, with the programme view and the evidence trail behind it. Writing signed notes back into Semble and Cliniko, with assisted filing for Pabau, is rolling out to charter clinics first; once it is live for your system, every signed note is filed into the patient's record there. Rolling out

No. Panim records decisions; it does not make them. Clinicians review, amend and sign every note, and nothing enters the record until they do. Panim does not suggest diagnoses or treatments.

CQC does not approve software, and no tool can promise a rating. Panim keeps the evidence inspectors ask about in one place: which consent each patient signed and when, whether every review records the same core checks, and how each decision was made. An inspection pack organised by CQC's five key questions is rolling out to charter clinics first. Rolling out

A structured review of how your clinic records consent, programme reviews and decisions. We go through a sample of recent records with your clinical lead, on screen or on site, and send a written findings report. We do not take copies of patient records. It is free. It reviews documentation; it is not an inspection and does not predict a rating.

One price per clinic location, banded by team size: £400 a month for up to two clinicians, £600 for up to five, and £1,000 for unlimited clinicians. Every plan includes the programme record. Annual prepay saves 8%.

Our first cohort of 50 clinic locations. Charter clinics sign a charter agreement, lock their price for 24 months, and get white-glove set-up, a week-one readiness audit and the programme features first. The first 20 locations get months one to three free, and billing starts in month four.

Not on standard plans: they run month to month, and you can cancel from your account settings with access to the end of the billing period. Charter locations sign a charter agreement with its own terms; see the charter.

A clinic can connect a calendar and capture a first consultation on the same day. Charter clinics get white-glove set-up: protocols, consent forms and clinician accounts configured before kickoff, and every clinician signs a first real note within 48 hours. Clinicians need very little training, because they review, amend and sign a draft, and each gets a walkthrough at onboarding.

Patients are told at the start of the consultation and can decline in one tap; the decision is recorded either way. Nothing enters the record until the clinician has reviewed and signed the note, and the consent trail is time-stamped and exportable.

Yes, in the room and on Zoom, Google Meet and Microsoft Teams.

Data is encrypted in transit (TLS 1.3) and at rest (AES-256), and every access, and every change to a consent or note, is recorded in a time-stamped audit trail. Our clinical safety work follows DCB 0129, the UK clinical risk management standard for health IT.